In the stores of the service operators.
The cost depends on the product according to the rate charged by the operator.
The connection is made in 15 useful days.
Before adhering to the service you must obtain all the necessary information in a clear, objective, transparent and appropriate way, in particular about the quality and price of the service, period of the contract, warranties, terms of installation and assistance after the purchased service.
If they change any of the conditions defined in the membership contract and that is unfavorable to you, the operator must inform you at least one month in advance. You have the right to revoke the contract without any penalty.
In Cape Verde the National Agency of Communications (Agência Nacional de Comunicações - ANAC) is the entity responsible for the sector regulation.
Contacts:
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Address/location: Rampa Terra Branca, Chã d'Areia, 5th floor, Mailbox nº 892 – Praia
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Tel (+238) 260 44 00/01/02/03
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Fax (+238) 2613069
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email: info.anac@anac.cv Este endereço de e-mail está protegido contra spam bots, terá de ativar o Javascript para o visualizar.
In case of abuse or poor service provision, you may complain or report online via the consumer portal ANAC::